You can reset your password in the app with a code we send to your email.
- On the log-in screen, tap Forgot password?
- Enter the email on your account and tap Send code.
- Enter the 6-digit code from the email. It works for 15 minutes.
- Choose a new password of at least 8 characters that includes a number.
No code? Check your spam folder. You can ask for a new code after 60 seconds.
Some accounts have no email we can send a code to — for example, a guest booking made with only a phone number. If the app tells you so, contact support.
Changing a password you know
Go to Profile → Personal details, enter your current and new password, and tap Update password.
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