User Guide
Delete Your Account
Learn how to delete your account and associated data.
Delete Your Account
You can delete your account at any time. When you delete your account, it will be removed immediately and you will lose access to all associated data.
How to delete your account in the mobile app
Open the app and sign in to your account.
Go to the Account page (Profile / Settings).
Tap Delete Account.
Confirm your choice in the popup.
After you confirm, your account and associated data will be deleted immediately.
How to delete your account on the website
Sign in to your account on our website.
Go to your User Profile page.
Click the Delete Account button.
Confirm your choice.
After you confirm, your account and associated data will be deleted immediately.
What happens when you delete your account
Your account is permanently deleted.
You will no longer be able to sign in or use this account.
We delete or anonymize your personal data that we no longer need to keep.
Certain information may be kept for a limited period if required for legal, security, fraud prevention, or accounting purposes.
Need help?
If you are unable to delete your account using the steps above or have any questions, you can contact us at:
Email: support@shaffl.com
Please include the email address or username associated with your account so we can assist you.
Have more questions?